Privacy Policy

www.filtamagic.com recognises the importance of protecting the privacy of all information provided by users of our web sites and all of our customers.

At www.filtamagic.com we only collect information about you that is relevant to fulfilling your order requirements ie name, address, telephone number and email address. For online orders all your payment details are securely handled by our contracted merchant service provider(s).

In the event of processing your order by telephone we require the same information as requested online but all payment information is processed directly online with the merchant service provider so no payment details are retained by www.filtamagic.com.

We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. We require all such third parties to treat your Personal Information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

Newsletter sign-up

By agreeing to subscribe to our email newsletter using the signup form or during the checkout process, your contact details will be used only by FiltaMagic and its authorised agents (teclan ltd) for the sole purpose of marketing FiltaMagic’s products, offers and services directly to you, and will not be passed to or used by any other companies for this or any other purpose.
If you wish to unsubscribe from our newsletters, you can do so at any time by clicking the link that you will find at the foot of each of our newsletters, or you can click here.

Cookies

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

In summary data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
d. Issue a unique identifier (e.g. customer login)
e. Monitor customer account status beyond that required for individual purchases

Analytics/Adwords

We use Google Analytics on our website which uses cookies to collect anonymous data about visitors. It records information such as: What website you came from to get here; How long you stay for; What kind of computer you’re using; and various other anonymous details. This information allows us to better understand the kind of people who come to our site and what content they’re reading. This allows us to make better decisions about the design and features of our site. We occasionally compile aggregate statistics about the number of visitors this site receives and browsers being used.

Google utilizes the data collected to allow us to track and examine the use of this site to improve it for our customers, and to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Our systems are not designed to associate personal information with your activities (such as pages you view or things you click on or search for).

Personal data collected: Cookie and Anonymous Usage Data.
Read Google's privacy policy.

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings at www.google.com/settings/ads.

You can also use the Google Analytics opt-out browser add-on.

Your data

When you purchase from www.filtamagic.com your contract's content will be stored.

For safety reasons your order's data are not available via internet. We keep this data in confidence according to our privacy policy.

You have the right to see any stored personal data we keep about you and the right to have this corrected, blocked or deleted.

Credit Card Security

All payments are handled by SagePay or PayPal and we do not store your credit card details. We have checked and monitor that all the payment service providers (PSPs) we use are compliant with Payment Card Industry Data Security Standards (PCI-DSS).

When you enter the checkout phase of our site you will be transferred to the secure server of the payment provider you have selected and you will continue to see the secure padlock icon in your Web Browser. This assures you that credit card account numbers and other confidential information cannot be viewed, intercepted or altered.